GE Digital introduces New Predix ServiceMax ASM

05 November 2018

ServiceMax from GE Digital has announced the launch of Predix ServiceMax Asset Service Management (ASM), specifically designed for asset-intensive companies that maintain the assets they operate to increase equipment uptime and improve maintenance outcomes. When combining ServiceMax ASM with the power of asset performance management, this new offering helps customers transform their entire asset maintenance process from a break-fix model to a predictive service model.

Predix ServiceMax

Asset failures can cost companies hundreds of thousands of dollars in lost revenue, wear out assets faster, and present significant safety and compliance risks. In addition, the costs of associated injuries, environmental incidents and negative company reputation can cause long-term and lasting damage. To reduce the likelihood of failures and to improve the efficiency of service activities, the ServiceMax ASM solution supports three major pillars – optimizing resources utilization, using asset data for smarter maintenance and improving safety and compliance.

Uniquely designed to empower planners and dispatchers to most effectively deliver the right resources for each job, ServiceMax ASM features include: shift planning to address the 24/7 nature of planned maintenance; crew management to easily create and assign resources for every job; assisted dispatch for recommendations on the best technicians with the right skillset, certifications and availability; map views and drive time estimates to deliver effective scheduling and other useful features.

ServiceMax ASM has been configured to allow customers to leverage both ASM and GE Digital’s Predix Asset Performance Management (APM) application with fewer pain point.